Legal

Agreements and policies for Sona8 customers. Questions: legal@sona8.com.

Customer agreements

Incorporated into every Order Form at the version it names. A published version does not change; new versions apply from the next renewal.

DocumentWhat it coversVersion
Master SaaS AgreementThe agreement governing use of the Sona8 servicev3.1, effective 3 Oct 2026PDF
Service Level AgreementUptime, service credits and supportv3.1, effective 3 Oct 2026PDF
Data Processing AgreementProcessing of personal data, security measures, subprocessors, international transfersv3.1, effective 3 Oct 2026PDF
Acceptable Use PolicyPermitted and prohibited use of the servicev3.1, effective 3 Oct 2026PDF

Security and subprocessors

PageWhat it coversWhere
Trust CenterSecurity documentation and compliance statustrust.sona8.com
SubprocessorsCurrent list, with notification of changestrust.sona8.com
Service statusCurrent availability and historysona8.com/status

Website policies

PageWhat it covers
Privacy PolicyFor visitors to sona8.com
Data PolicyHow Sona8 handles data on the platform
ImprintLegal notice