Listen & move forward.

Ask the people on the shop floor. They join by SMS or email link, a QR code in the store or a phone call, with no app to install.

A man with glasses and a grey beard, smiling, looking to the side
“We fixed the queue at the tills with one rota change.”
A woman with short grey curls in a green blazer, smiling
“Head office never hears what works in our store.”

See Sona8 in a minute.

  • Price changes, and whether the new labels reach the shelf

  • Replenishment, and what keeps shelves empty

  • A new store routine, and where it stalls

  • Findings by store, region and department

  • The explanation behind each finding, and what people showed on camera

  • A check after the change: did it reach the store, and did it help

Your strongest stores, next to the rest.

Example only, not a client result. One bar per store. Below it, one gap matched to the store that already solved it.

GapSourceTransfer

Store 3, slow shift handover

Store 9, has a handover routine that works

A one page guide, plus a call with Store 9

In 40 branches, salespeople explained their best practices and what helped them, so every branch can learn from the strongest.

Talk to the interviewer.

Talk to it about your store. It will ask what you do that you assume everyone else does too.

Uses your microphone. Takes about 5 minutes.

Hear your own store teams.

NS

Niklas Schneider

Founding Account Executive

First call

  • 30 minutes
  • Video call, link in the invite
  • Berlin time (CET)
November 2026

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