Use case: Post-merger integration

Listen & move forward.

Integration plans are written far from the desks where the confusion sits.

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Backed by
A woman in a blue cap, smiling, her chin in her hands
“I still don't know who signs off my budget.”
A man with a beard in profile, looking up
“Both teams are doing the same report twice.”

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See it in action

See Sona8 in a minute.

What we ask about

  • Work now being done twice, once on each side

  • Decisions waiting because nobody owns them yet

  • Who people turn to, whatever the org chart says

What comes back

  • Overlap by function

  • Role clarity by team

  • Open decisions with a suggested owner

Where the order desk's work goes.

Example only, not a client result. Activity mapping from interviews on both sides. Percentages are shares of the order desk's time.

AcquiredOrder desk8 people, four activities
Moves to

Customer service

Takes half, about 4 people
Acquirer, 12 people
  • Order entry from email and EDI30%
  • Delivery date changes and customer calls20%

Finance

Takes half, about 4 people
Acquirer, 9 people
  • Invoices and credit notes35%
  • Payment reminders15%

Both companies do all four activities today. After the move, each one is done once.

Client example

Interviews with the whole acquired company and parts of the acquirer mapped the daily work and fed into a new operating model.

Try it yourself

Talk to the interviewer.

Describe your role. It will test whether your day to day matches your title.

Uses your microphone. Takes about 5 minutes.

Hear your own people on post merger integration.

NS

Niklas Schneider

Founding Account Executive

First call

  • 30 minutes
  • Video call, link in the invite
  • Berlin time (CET)
November 2026

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